Return to shop

Gwen Stefani Shop Help Center

<p data-start="47" data-end="262" id="isPasted">Refunds are sent back to your original form of payment. If that&#x2019;s not available for any reason, we&#x2019;ll issue you a digital gift card instead&#x2014;sent straight to the email you used at checkout.</p><p data-start="264" data-end="326" data-is-last-node data-is-only-node>Just a heads up: shipping and handling fees aren&#x2019;t refundable.</p>

Refunds are sent back to your original form of payment. If that’s not available for any reason, we’ll issue you a digital gift card instead—sent straight to the email you used at checkout. Just a heads up: shipping and handling fees aren’t refundable

How do refunds work?

Returns and Exchanges

What are your instructions for washing and care of apparel?

What if the color does not look exactly the same as it does on my screen?

Need help with sizing?

Product Information

What is the status of my order?

When will I receive my order?

Can I combine orders?

Can I change or cancel my order?

Having trouble with payment?

Website Security

Promo Exclusions

Order Help

Return Policy

What if my return is lost in the mail?

Is there a time limit for returns or exchanges?

My order has shipped, but why does my tracking show "no results"?

My tracking information says the package was delivered, but I have not received it.

Why is my order marked Return to Sender?

Do items ship separately?

Shipping to a U.S Military Address

International Standard Shipping

Customs, Duties & Taxes for International Shipping

Want to use a freight forwarding company?

International Shipping

Shipping

How do refunds work?Updated a day ago