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Gwen Stefani Shop Help Center

<p data-start="69" data-end="208" id="isPasted">If your payment didn&#x2019;t go through, it&#x2019;s best to check in with your card provider for more info and help.</p><p data-start="210" data-end="340" data-is-last-node data-is-only-node>In the meantime, feel free to try a different card or use ShopPay to complete your order&#x2014;we&#x2019;d love to get your goodies on the way!</p>

If your payment didn’t go through, it’s best to check in with your card provider for more info and help. In the meantime, feel free to try a different card or use ShopPay to complete your order—we’d love to get your goodies on the way!

Having trouble with payment?

Order Help

What are your instructions for washing and care of apparel?

What if the color does not look exactly the same as it does on my screen?

Need help with sizing?

Product Information

What is the status of my order?

When will I receive my order?

Can I combine orders?

Can I change or cancel my order?

Website Security

Promo Exclusions

Return Policy

What if my return is lost in the mail?

Is there a time limit for returns or exchanges?

How do refunds work?

Returns and Exchanges

My order has shipped, but why does my tracking show "no results"?

My tracking information says the package was delivered, but I have not received it.

Why is my order marked Return to Sender?

Do items ship separately?

Shipping to a U.S Military Address

International Standard Shipping

Customs, Duties & Taxes for International Shipping

Want to use a freight forwarding company?

International Shipping

Shipping

Having trouble with payment?Updated 22 days ago