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Order Help

How do I check the status of my order?

You will receive a confirmation email after placing your order. You can check the status of your order by clicking on the link in that message. Once your order ships, you’ll receive an email with the tracking number. Please also check the product des

When will I receive my order?

Once your order is shipped, delivery time will be determined by the method you chose:. Please note, these time estimates are transit times from the date the order has shipped and are subject to delays stemming from the shipping carrier.

Can I combine orders?

Unfortunately we cannot combine orders, they are individually processed as soon as they are placed.

Can I change or cancel my order?

We process orders very quickly in order to ensure the fastest delivery possible. If your order has not started processing, we will do our best to accommodate all requests including size changes, address changes, or order cancellations. Once your orde

Payment Issues

If your method of payment has been declined and you are unable to place an order, please reach out to your credit card provider for clarification and further assistance. You are welcome to process your order with a different credit card.

Website Security

The checkout process for entering credit card information is implemented at the highest level of PCI Compliance to protect your information. We do not store credit card information, rather we store a unique token provided by our payment processing pa

Promotional Exclusions

Exclusions typically include: sale items, gift cards, media, bundle items, and presales. Other exclusions may also apply. Please note that exclusions are subject to change without notice. Exclusions may also be noted in the product description page f