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My tracking information says the package was delivered, but I have not received it.Updated 7 months ago

Sometimes USPS will mark a package delivered before it actually is. That being said, we recommend waiting 2-3 days after the last status update (not including weekends) to give USPS time to complete the delivery. 

We also recommend doing the following within 2 days of expected delivery:

  • Look for a notice of attempted delivery.
  • Look around the delivery location for your package.
  • See if someone else accepted the delivery.
  • Some packages travel through multiple carriers; check your mailbox or wherever else you receive mail.

Please let us know if you haven't received your package after 3 days without a status update. 

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