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My order has shipped, but why does my tracking show "no results"?
If your tracking shows "no results," your order has most likely recently been shipped, and tracking will update within 36 hours. If your tracking shows "no results" for than 72 hours (not including weekends), please let us know by reaching out to us
My tracking information says the package was delivered, but I have not received it.
Sometimes USPS will mark a package delivered before it actually is. That being said, we recommend waiting 2-3 days after the last status update (not including weekends) to give USPS time to complete the delivery. We also recommend doing the following
Why is my order marked Return to Sender?
If your order is returned to sender for any reason such as:. please contact us here.
Do items ship separately?
They may! We sometimes ship items from multiple facilities. Because of this, you may receive your order in separate shipments and on different days.
Do you ship to APO/FPO addresses?
We do! Please select, "Ship orders to addresses within the US, Canada, and APO/FPO Military addresses." When shipping to an APO, please make sure to include the complete APO address. You must select USA as the country. Please note that UPS does not s